
Tien Tzuo, CEO and Founder @ Zuora
In this episode, Jack Richardson and Richard Armstrong sit down with Tien Tzuo to discuss his journey from Oracle and Salesforce to becoming CEO of Zuora. They explore Marc Benioff's influence and Tzuo's epiphany about the subscription model. The conversation highlights the challenges faced by CEOs during the shift to subscription models, with insights from Jason Lemkin and the impact of Spotify. They examine consumption-based pricing models, leadership evolution, and the role of funding partners. Tien shares strategies for board dynamics, sustaining motivation, and building company culture in preparation for IPO. The episode concludes with a quick-fire round on career beginnings and contrarian beliefs.
Key Points
- Founders should prioritize their working environment early in their career, as it significantly influences their growth and the direction of their professional journey.
- Subscription business models offer a superior framework for any industry, providing a more sustainable and scalable approach compared to traditional ownership models.
- Effective leadership involves constant self-reinvention and adaptability, particularly as a company scales and faces new organizational challenges.
Chapters
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0:32 | |
3:25 | |
10:58 | |
16:26 | |
19:42 | |
21:59 | |
24:24 | |
26:37 | |
31:15 | |
34:04 | |
39:05 | |
41:02 | |
43:21 | |
45:52 |
Transcript
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